Terms & conditions

Docversity University Verification Portal

Effective Date: 20 August, 2026
Last Updated: 20 August, 2026

Welcome to the Docversity University Verification Portal (“Portal”).

These Terms & Conditions (“Terms”) govern access to and use of the Portal and its credential-verification services operated or authorized by Docversity University (“Docversity University,” “the University,” “we,” “us,” or “our”).

By accessing, using, submitting information to, or relying upon information obtained from the Portal, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Portal.

1. Purpose of the Verification Portal

The Docversity University Verification Portal is an official digital service intended to facilitate the verification of academic and institutional records that may have been issued by or associated with Docversity University.

Depending on the service provided, the Portal may support verification of:

  • Academic certificates

  • Degrees and qualifications

  • Diplomas

  • Transcripts and academic records

  • Awards and distinctions

  • Registration or credential numbers

  • Other official educational documents

The Portal is designed to promote academic integrity, credential transparency, fraud prevention, and confidence in educational records.

2. Authorized Use

The Portal may be used by legitimate and authorized parties, including:

  • Students and graduates

  • Employers

  • Educational institutions

  • Government authorities

  • Professional and regulatory organizations

  • Licensing bodies

  • Authorized representatives

  • Other parties with a legitimate verification purpose

Use of the Portal must always be for a lawful, legitimate, and appropriate verification purpose.

3. Accuracy of Information Submitted

Users are responsible for ensuring that all information submitted to the Portal is:

  • Accurate

  • Complete

  • Current

  • Truthful

  • Legally obtained

  • Submitted for a legitimate purpose

Users must not knowingly submit false, misleading, altered, fabricated, or fraudulent information.

Docversity University may refuse, suspend, or investigate verification requests where submitted information appears inaccurate, suspicious, incomplete, or potentially fraudulent.

4. Verification Results

A verification result reflects the information available within the University’s relevant records and verification systems at the time the verification is performed.

Results may include statuses such as:

Verified

The submitted information corresponds with an applicable official University record.

Not Verified

The submitted information could not be confirmed against the records available to the University.

Additional Verification Required

Further information, documentation, or manual review may be necessary before a final determination can be made.

Invalid / Not Found

The information provided does not correspond with an available verification record.

A verification result should be interpreted only in the context of the information and purpose for which the verification was conducted.

5. No Guarantee of External Recognition

Verification of the authenticity of a credential does not automatically constitute confirmation of its acceptance, equivalency, professional licensing, immigration eligibility, employment eligibility, or recognition by every third party or jurisdiction.

The receiving organization or authority is responsible for determining whether a verified credential satisfies its own requirements.

Examples may include:

  • Government recognition

  • Professional licensing

  • Employment requirements

  • Immigration requirements

  • Admission to another educational institution

  • Credential equivalency

  • Professional registration

Users should consult the relevant authority where such determinations are required.

6. Verification Does Not Replace Official Academic Documentation

A Portal verification result is intended to support credential authentication and should not automatically be treated as a substitute for an official certificate, transcript, academic record, or other document where the receiving organization requires the original or officially issued document.

The University may require direct document submission, institutional correspondence, certified copies, or additional verification procedures in certain circumstances.

7. Credential Holder Authorization

Where required by applicable policy or law, a credential holder may be required to authorize the release or verification of additional academic information.

Users must not attempt to obtain restricted academic information without appropriate authorization or lawful authority.

Docversity University may limit the information disclosed through the Portal according to privacy, institutional, legal, and security requirements.

8. Prohibited Activities

Users must not:

  • Use the Portal for fraudulent or unlawful purposes

  • Submit falsified or altered credentials

  • Attempt to impersonate a student, graduate, employer, institution, or authority

  • Access another person’s restricted information without authorization

  • Attempt to bypass authentication or security mechanisms

  • Interfere with Portal operations

  • Introduce malicious software or harmful code

  • Conduct unauthorized penetration testing

  • Scrape, harvest, copy, or systematically collect information

  • Use automated tools or bots without written authorization

  • Misrepresent a verification result

  • Modify, reproduce, manipulate, or forge a Portal verification result

  • Use verification information for harassment, discrimination, fraud, or other unlawful purposes

Any suspected fraudulent or malicious activity may be investigated and may be reported to the appropriate institutional or legal authorities where necessary.

9. Intellectual Property

Unless otherwise stated, the Portal, including its:

  • Name

  • Branding

  • Logos

  • Interface

  • Design

  • Text

  • Graphics

  • Database structure

  • Software

  • Digital content

  • Verification system

is owned by, controlled by, or used under authorization by Docversity University and may be protected by applicable intellectual-property laws.

Users may not reproduce, distribute, modify, publish, commercially exploit, reverse engineer, or create derivative works from Portal content or systems without appropriate written authorization.

10. Verification Data and Institutional Records

Docversity University may maintain academic and credential records in accordance with its institutional policies and applicable legal or regulatory requirements.

The University may use verification information to:

  • Confirm credentials

  • Maintain accurate institutional records

  • Prevent academic fraud

  • Investigate suspected document irregularities

  • Respond to legitimate verification requests

  • Maintain audit and security records

  • Protect the integrity of its academic credentials

Additional information concerning the handling of personal information is provided in the Portal’s Privacy Policy.

11. Privacy

Use of the Portal may involve the collection and processing of personal and academic information.

All users are expected to review the Privacy Policy before using the Portal.

The Privacy Policy explains how information may be collected, used, protected, retained, and disclosed.

12. Security

Docversity University seeks to maintain reasonable technical, administrative, and organizational safeguards for the Portal.

Users must also take reasonable precautions, including:

  • Using secure devices

  • Protecting account credentials where applicable

  • Avoiding sharing login information

  • Using official Portal URLs

  • Reporting suspicious activity

  • Avoiding submission of unnecessary sensitive information

No internet-based service can be guaranteed to be completely secure or continuously available.

13. Service Availability

The University seeks to maintain a reliable verification service but does not guarantee that the Portal will always be available without:

  • Interruptions

  • Delays

  • Maintenance

  • Technical failures

  • Security-related restrictions

  • Internet or network disruptions

  • Third-party infrastructure failures

  • Emergency suspension

The University may temporarily suspend or restrict access to the Portal when necessary for maintenance, security, system upgrades, investigation, or operational reasons.

14. Accuracy and Record Updates

Docversity University makes reasonable efforts to maintain accurate credential information.

However, records may occasionally require:

  • Manual verification

  • Historical record review

  • Additional documentation

  • Correction of administrative information

  • Clarification of names or identification details

  • Review of legacy records

Differences in spelling, transliteration, dates, document formats, identification numbers, or historical records may require additional verification.

Users should not assume that a failed automated verification necessarily establishes that a document is fraudulent.

15. Manual Verification

Where automated verification is unavailable or inconclusive, the University may undertake additional manual verification.

Manual verification may require:

  • Additional supporting documents

  • Credential-holder authorization

  • Official correspondence

  • Institutional communication

  • Additional identity information

  • Reasonable processing time

The University reserves the right to determine the appropriate verification procedure in each case.

16. Third-Party Reliance

Organizations and individuals relying on a verification result are responsible for conducting any additional checks they consider necessary.

A verification result should be considered one component of a broader credential-assessment process where additional requirements apply.

Docversity University does not assume responsibility for decisions made solely by third parties based on a Portal result without conducting any additional assessment required for their particular purpose.

17. External Websites and Services

The Portal may contain links to third-party websites, services, institutions, or external resources.

Such links are provided for convenience or informational purposes.

Docversity University does not necessarily control or endorse third-party websites and is not responsible for their:

  • Content

  • Availability

  • Security

  • Privacy practices

  • Terms of use

  • Accuracy

Users should review the applicable terms and privacy policies before interacting with third-party services.

18. Fees

The Portal may provide free verification services or, where officially established, may introduce applicable verification or administrative fees.

Any applicable fee should be clearly communicated through an official University channel before payment is requested.

Users should not make payments to unofficial individuals, personal accounts, unauthorized agents, or unofficial websites claiming to provide Docversity verification services.

Any official payment requirement should be independently confirmed through the University’s authorized communication channels.

19. Fraud Prevention & Reporting

Docversity University takes academic credential fraud seriously.

Users who encounter:

  • Suspected forged certificates

  • Altered transcripts

  • Fake verification websites

  • Fraudulent representatives

  • Misuse of Docversity branding

  • Suspicious academic credentials

  • Unauthorized verification services

are encouraged to report the matter through an official University communication channel.

Verification / Fraud Reporting Email:
info@thedocversity.com

Where appropriate, the University may investigate and cooperate with relevant authorities.

20. Suspension or Termination of Access

Docversity University may restrict, suspend, or terminate a user’s access to the Portal where it reasonably believes that the user:

  • Violated these Terms

  • Misused the Portal

  • Submitted fraudulent information

  • Attempted unauthorized access

  • Created a security risk

  • Used the system unlawfully

  • Interfered with Portal operations

Such action may occur without prior notice where immediate action is reasonably necessary to protect the Portal, users, records, or institutional systems.

21. Disclaimer

To the maximum extent permitted by applicable law, the Portal and its verification services are provided on an “as available” and “as appropriate” basis.

While Docversity University seeks to provide accurate and reliable verification information, it does not guarantee that:

  • The Portal will always be uninterrupted

  • Every historical credential can be verified automatically

  • All records will be immediately available

  • Every verification request will be completed instantly

  • Technical errors will never occur

  • Third parties will accept a verified credential for their particular purpose

Where required, the University may perform additional manual review.

22. Limitation of Responsibility

To the extent permitted by applicable law, Docversity University shall not be responsible for losses arising solely from:

  • Misuse of the Portal

  • Reliance on information outside its intended purpose

  • Unauthorized use of verification information

  • Third-party decisions

  • Internet or network failures

  • External systems

  • User-provided inaccurate information

  • Fraudulent activity conducted by third parties

  • Unauthorized reproduction or manipulation of verification results

Nothing in these Terms is intended to exclude or limit any responsibility that cannot lawfully be excluded or limited.

23. Changes to the Terms

Docversity University may revise these Terms from time to time to reflect:

  • Changes to the Verification Portal

  • Changes in technology

  • Changes to institutional policies

  • Security improvements

  • Changes in applicable legal or regulatory requirements

Updated Terms will be published through the Portal with a revised “Last Updated” date.

Users should periodically review the Terms before using the Portal.

24. Governing Rules

These Terms should be interpreted in accordance with the applicable laws, regulations, institutional policies, and jurisdictional requirements governing Docversity University’s operation of the Verification Portal.

Where specific jurisdictional language is required, the University should insert the officially approved governing-law and jurisdiction provisions here:

25. Contact & Official Verification

For questions concerning credential verification, Portal use, suspicious records, or these Terms, users should contact Docversity University through an official communication channel.

Docversity University

Official Verification Portal: https://verify.thedocversity.com/

Website:
https://verify.thedocversity.com/

Verification / Support Email:
info@thedocversity.com

Institution:
Docversity University

26. User Acknowledgment

By using the Docversity University Verification Portal, you acknowledge that:

You are using the Portal for a legitimate purpose.

The information you submit is accurate to the best of your knowledge.

You will respect the privacy and confidentiality of academic information.

You will not misuse, manipulate, reproduce, or misrepresent verification results.

You understand that credential verification does not automatically establish professional, regulatory, immigration, employment, or universal academic recognition.

You agree to comply with these Terms and the Portal’s Privacy Policy.

Our Commitment to Credential Integrity

Academic credentials represent years of learning, effort, and professional development. Docversity University is committed to maintaining a verification environment that strengthens confidence in the authenticity and integrity of its academic records.

The Verification Portal is designed around four principles:

AUTHENTIC

Verification is based on official University records and applicable verification procedures.

SECURE

Reasonable measures are applied to protect information and the integrity of the verification service.

TRANSPARENT

Verification outcomes are communicated through a structured and understandable process.

TRUSTED

The Portal supports employers, institutions, authorities, graduates, and other legitimate stakeholders in making informed credential-verification decisions.

Verify With Confidence. Protect Academic Integrity.

© Docversity University — All Rights Reserved.