Privacy Policy

Effective Date: 20 August, 2026
Last Updated: 20 August, 2026

Docversity University Verification Portal

Docversity University (“Docversity University,” “the University,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, security, and integrity of information submitted through the Docversity University Verification Portal (“Verification Portal”).

This Privacy Policy explains how information may be collected, used, protected, stored, and disclosed when individuals use the Verification Portal to verify academic certificates, transcripts, credentials, awards, academic records, or other documents issued by or associated with Docversity University.

By accessing or using the Verification Portal, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.


1. Purpose of the Verification Portal

The Docversity University Verification Portal is designed to provide a secure and convenient mechanism for verifying the authenticity and status of academic credentials and official records.

The Portal may be used by:

  • Graduates and students

  • Employers

  • Educational institutions

  • Government or regulatory authorities

  • Professional and licensing bodies

  • Authorized representatives

  • Other legitimate parties with a lawful or authorized reason to verify a credential

The Portal is intended to support academic transparency, credential integrity, fraud prevention, and confidence in official educational records.


2. Information We May Collect

Depending on how the Verification Portal is configured and used, we may collect or process the following categories of information.

A. Credential Information

Information appearing on or associated with an academic credential may include:

  • Student or graduate name

  • Certificate or credential number

  • Registration or student number

  • Program or qualification title

  • Academic level

  • Date of award or completion

  • Date of issue

  • Academic institution or school

  • Verification status

  • Other information necessary to establish credential authenticity

B. Verification Request Information

When a user submits a verification request, we may collect:

  • Name of the requesting party

  • Organization or institution name

  • Email address

  • Telephone number, where provided

  • Reason or purpose for verification

  • Credential reference information

  • Supporting information submitted for verification

C. Technical Information

The Portal may automatically collect limited technical information necessary for security, administration, and performance, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Date and time of access

  • Pages or functions accessed

  • Security and diagnostic information

Technical information may be used to identify suspicious activity, protect the Portal, maintain system reliability, and improve the user experience.


3. How We Use Information

Information collected through the Verification Portal may be used for legitimate institutional purposes, including:

Credential Verification

To determine and communicate whether an academic credential or record is authentic, valid, issued by the University, or otherwise verifiable through University records.

Identity & Record Matching

To compare submitted information with the University’s official academic and administrative records.

Fraud Prevention

To detect, investigate, and prevent falsified, altered, unauthorized, or fraudulent academic documents and verification requests.

Security

To protect the Verification Portal, University systems, records, users, and institutional information against unauthorized access, misuse, or security threats.

Communication

To respond to verification requests, provide clarification, request additional information, or communicate verification outcomes.

Service Improvement

To maintain, improve, and monitor the performance, functionality, accessibility, and security of the Verification Portal.

Legal & Institutional Compliance

To comply with applicable legal obligations, regulatory requirements, lawful requests, institutional policies, and academic-record obligations.


4. Verification Results

The Verification Portal may display or communicate a limited amount of information necessary to confirm credential authenticity.

Depending on the verification method and authorization level, a result may indicate information such as:

Verified
The submitted credential information corresponds with the University’s available official records.

Not Verified
The submitted information could not be confirmed against the University’s available records.

Additional Verification Required
Further information, documentation, or manual review is required before a final verification determination can be made.

Invalid / Not Found
The information submitted does not correspond with an available verification record.

A verification result should not be interpreted as confirmation of employment eligibility, professional licensing, immigration status, or universal recognition of a qualification.


5. Limited Disclosure of Academic Information

Docversity University seeks to apply the principle of minimum necessary disclosure.

We will generally seek to disclose only the information reasonably required for the legitimate purpose of credential verification.

The Portal is not intended to provide unrestricted public access to complete student academic records, transcripts, personal files, financial information, contact information, or other confidential institutional records.

Additional academic information may require:

  • Authorization from the credential holder

  • A formal institutional request

  • Appropriate identification

  • Verification of the requesting organization

  • Legal authority

  • Additional review by the University


6. Information Sharing & Disclosure

Docversity University does not intend to sell personal information submitted through the Verification Portal.

Information may be shared or disclosed where reasonably necessary for legitimate purposes, including:

  • The credential holder or authorized representative

  • Employers conducting legitimate credential checks

  • Educational institutions

  • Government or regulatory authorities

  • Professional or licensing bodies

  • Authorized service providers supporting Portal operations

  • Legal, regulatory, or law-enforcement authorities where required or permitted by applicable law

Where third-party service providers are used for hosting, security, communications, analytics, or technical operations, appropriate contractual and security measures should be applied to protect information.


7. Information Security

Docversity University is committed to protecting information processed through the Verification Portal using reasonable administrative, technical, and organizational safeguards.

Security measures may include, where technically available and appropriate:

  • Secure web connections

  • Access controls

  • Authentication mechanisms

  • Data protection procedures

  • System monitoring

  • Security logging

  • Restricted administrative access

  • Backup and recovery procedures

  • Fraud and abuse detection

  • Periodic security maintenance

However, no internet-based system can be guaranteed to be completely secure. Users should therefore avoid submitting unnecessary personal information and should use only official Docversity University verification channels.


8. Retention of Information

Information may be retained for as long as reasonably necessary to:

  • Complete and document verification activities

  • Maintain accurate academic and institutional records

  • Address disputes or verification inquiries

  • Protect against fraud

  • Meet legal or regulatory obligations

  • Maintain security and audit records

  • Support legitimate institutional and academic purposes

Retention periods may differ depending on the type of information and the applicable legal, academic, regulatory, or institutional requirements.


9. Academic Records & Permanent Institutional Records

Academic credentials and related institutional records may be subject to long-term or permanent retention requirements because they document educational achievement and institutional history.

Accordingly, information necessary to authenticate academic awards and qualifications may continue to be retained even after a student has completed or left the University.


10. Cookies & Similar Technologies

The Verification Portal may use cookies or similar technologies where necessary for:

  • Login and authentication

  • Session management

  • Website functionality

  • Security

  • Performance monitoring

  • Improving the user experience

Where applicable, users may control certain cookie settings through their browser.

Disabling essential cookies may affect the functionality of some Portal services.


11. Third-Party Links

The Verification Portal may contain links to official Docversity University websites or external websites operated by third parties.

Docversity University is not responsible for the privacy practices, security, or content of third-party websites.

Users should review the privacy policies of external websites before submitting personal information.


12. International Access & Data Transfers

Because credential verification may be requested by organizations and individuals located in different countries, information submitted through the Verification Portal may be accessed or processed across jurisdictions where necessary for legitimate verification or technical purposes.

Where applicable, Docversity University should apply appropriate safeguards for international data processing and transfers in accordance with relevant legal and institutional requirements.


13. Children’s & Student Privacy

The Verification Portal is primarily intended for credential verification and institutional verification purposes.

Where information relating to minors or other protected individuals is processed, the University will seek to apply appropriate safeguards and handle such information in accordance with applicable legal and institutional requirements.

Users should not submit sensitive or unnecessary personal information through a public verification form.


14. User Responsibilities

Users of the Verification Portal are responsible for:

  • Providing accurate information

  • Using the Portal only for legitimate verification purposes

  • Respecting the privacy of students and graduates

  • Not attempting unauthorized access

  • Not copying, scraping, altering, misrepresenting, or misusing verification results

  • Not submitting fraudulent or misleading information

  • Protecting any verification information obtained through authorized access

Verification information obtained through the Portal should be used only for the legitimate purpose for which it was requested.


15. Prohibited Use

The Verification Portal must not be used to:

  • Fraudulently obtain academic information

  • Impersonate another person or institution

  • Attempt unauthorized access to University systems

  • Circumvent security controls

  • Conduct automated or abusive queries

  • Harvest personal information

  • Alter or manipulate verification results

  • Misrepresent a verification result

  • Use academic information for unlawful discrimination, harassment, fraud, or other unlawful purposes

Docversity University may restrict or suspend access where misuse, abuse, fraud, or security concerns are identified.


16. Accuracy of Verification Information

The University seeks to maintain accurate and reliable credential records.

However, users should understand that:

  • A verification result reflects the University’s records available at the time of verification.

  • Historical records may require additional manual review.

  • Differences in names, identification numbers, dates, spelling, transliteration, or document formats may require clarification.

  • A successful credential verification does not by itself establish that a qualification satisfies the requirements of every employer, regulator, professional body, educational institution, immigration authority, or jurisdiction.

For professional licensing or regulated employment, users should consult the relevant national or professional authority.


17. Changes to This Privacy Policy

Docversity University may update this Privacy Policy from time to time to reflect:

  • Changes in Portal functionality

  • Changes in institutional procedures

  • Changes in legal or regulatory requirements

  • Improvements to security and privacy practices

  • Changes in technology or service providers

The updated version will be published on the Verification Portal with a revised “Last Updated” date.

Continued use of the Portal following publication of an updated Privacy Policy constitutes acknowledgment of the updated policy, subject to applicable law.


18. Contact Us

Questions, concerns, requests, or inquiries regarding privacy or verification-related information may be directed to the University through its official contact channels.

Docversity University Verification Portal

Official Website: https://verify.thedocversity.com/

Email: info@thedocversity.com

Institution: Docversity University

Verification Service: Official Academic Credential Verification

For security reasons, users should not send passwords, payment-card information, or unnecessary sensitive personal information by email.


19. Verification & Privacy Commitment

Docversity University recognizes that an academic credential represents a significant educational achievement and that verification information must be handled with care.

Our objective is to provide a verification environment that is:

Official
Secure
Transparent
Accurate
Responsible
Accessible

The Verification Portal is designed to strengthen confidence in academic credentials while respecting the privacy and integrity of students, graduates, institutions, employers, and other authorized stakeholders.

Verify With Confidence. Protect Academic Integrity.

© Docversity University — All Rights Reserved.